PhishTrap - Your Email Security Solution
Email security solutions or users reporting potential phishing, spam, or malware can trigger an email investigation. After receiving the incident report, a security analyst needs to conduct various tasks to evaluate the alert's risk level before making a decision.
These tasks involve analyzing and investigating the event to determine the scope, assess the severity of the threat, and identify if it has affected end-users. Once the evaluation is complete, containment and remediation activities must be taken.
An analyst has to repeat these tasks for every incident, which can occur numerous times per week. This can make it challenging to scale security operations and overwhelm the security team, potentially jeopardizing the organization's overall security.